The Ghost in the Part Number
In many enterprise setups, the configuration file points to a central SQL Server or PostgreSQL database hosting TecDoc data. If the connection string includes Connection Timeout=5 and the database is under load, the exclusive lock on the connection pool can cause a loading failure. Title: The Ghost in the Part Number In
DATA LOAD SUCCESSFUL.
After reviewing the file, John realized that the issue was indeed related to the configuration. A recent change made by another team member had caused the file to become exclusive, preventing the data load from completing successfully. After reviewing the file, John realized that the
: Ensure the config.xml (or similar configuration file) in your installation folder correctly points to the directory where the data files are located. If you moved the data folder, the program will fail to load it. If you moved the data folder, the program
This is a , not a data corruption issue. The error message is moderately clear (points to config file, mentions “exclusive”) but could be improved by naming the specific file or process causing the lock.
to ensure the app has sufficient permissions to read the configuration file. TecCom Wiki Step-by-Step Troubleshooting Guide 1. Verify the Configuration File Path