Here’s a clear, user-friendly content piece you can use for a help page, support article, or customer message addressing :
Sometimes, you click "Forgot Password," go through the loops, upload your ID, and wait... and nothing happens. If you have reported a login issue from the home page and received no response after 30 days, you have limited options: report a login issue home page facebook
option to attach a picture of the error message or broken feature. Dedicated Support Links “report a login issue” from the Facebook home