Check the status lights on the IMs. If one shows a "Fault" LED, the 02000 error is likely a result of that specific module failing to poll the system.
Preventive maintenance
If the equipment connected to the UPS is still running, the power supply is fine. This is purely a monitoring/communication failure. Reseating the cable and restarting the APC software service usually resolves Error 02000. apc ups power system error 02000 link
Often related to the inverter logic board, charging circuit, or internal relays. Decoding the APC UPS Error 02000 Link: Causes,